Creative concepts

Today's marketing talks a lot about campaigns, programmes, and strategies, while the web wants IA, AD, and UX. But all these things exist solely to service something deeper: an idea.

 An idea - a creative concept - is two thoughts linked in a way they weren't before... saying something new as a result. Every great product or service was built on an idea, and it's no different for marketing. Communicating an idea is the principal task of any campaign or programme. In fact, it's the only reason to do anything at all.

 Sport is empowerment? - Big Idea. Nike makes billions from it. Magic you can trust? Big Idea, and IBM handles most of the world's enterprise computing with it. Technology is human-shaped? Big Idea, and with it Apple drove computers, phones, and the entire way we consume media to a new level.

 If your idea's bad or wrong, you can forget about your campaign doing more than bouncing off your audience's limited attention span; it'll be unwanted and unloved. But if your idea's great, it'll get inside their heads in a way no edgy art direction or killer copy can alone.

 A great idea is participative. It asks your audience to contribute something and gives them back more than they put in. No joke is funny without something left out, a gap in which the audience 'gets it'. Because once people get it, they're connected to you on a platform of shared understanding. And that's the basis of great marketing.

 Next: information architecture.